FAQ’s

  • Yes, you can cancel or modify your order within 24hrs by sending us a message on the contact section of our page.

  • Once your order is shipped you will receive a tracking code to your email which will allow you to access updates on your package!

  • No, currently we are only shipping within the states, but we are hoping to ship international soon!

  • Orders are shipped within 1-2 business days after you have placed your order and then shipping takes 3-5 business days as well.

  • We are sorry about this! Please send us a message on our contact page so we can address any issues and get your order to you as soon as possible!

  • We accept returns within our 30-day window! Bikini must be in brand-new condition and the hygiene sticker must still be on. Unfortunately, we cannot accept international returns. Return processing takes 5-10 days and you are responsible for all return shipping costs.

    Message us on the contact section for returns and we will get back to you within 24hrs.

  • First, we offer FREE shipping on any order over $145. Also, be on the look out for our promos and special discounts that go on year round.

  • Yes! DM us at @basicbeach.apparel.com for all collaborations, and let’s see if we’re a good fit.

If your question cannot be answered above, please contact our customer support team.